Carol M.

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1 Review
1 State Visited

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Very Rude- would not stay again

This is our second year at this park, and we now realize that the rude callousness of the office staff is the norm not the exception. Last year, we stayed 10 days. Our reservation was made 6 months in advance and although we requested water view, we were told lot requests were not taken or honored. A lot would be assigned upon check in.
This year, we reserved in November for a May visit requesting water front. Once again we were told lot specific reservations were not available but we would get limited view. Every question I asked, i.e. What's limited view mean, was returned with a one word curt response. When we arrived, once again short curt remarks. The site assigned was near water but not on the water and our patio faced away from water. Originally we didn't fit due to our slides and when mentioned to the office was told to bad it was the only available site. All of this after reserving over 6 months ago. So...we made it work. Our reservation ended Friday morning and when asked if we could extend by a day we we told our specific site was taken for the 3 day weekend but another was available. THERE IT WAS...the lot specific reservation that no one was allowed to make. The excuse was, well, they had been here before and had requested that specific site. I guess we didn't fall high enough on the food chain. A 42' fifth wheel that paid for 7 days looking for an 8th....almost $900 later, would have to pack up, hook up, and move 3 sites down vs putting a 3 night incoming arrival 3 sites down. All after a repeated " sorry no lot specific reservations aloud".

Date of Stay:
 May, 2016
Rate Paid: