Stay at your own risk
On our first night of several in the RV park we had three bicycles stolen, they were locked with cable locks to a large pine tree, the thieves most likely used bolt cutters. From reading other post related to the Crescent City area and to this RV park this is not uncommon. From what I observed and from what I was told by residents and business owners as well as the local law enforcement the out of control transient population is largely to blame. That being said I do not blame the park for the theft of the bicycles, it is a government issue that is obviously overlooked. The transient problem is out of control, they are camping in very close proximity (a rocks throw "literally") from the RV park where you will be camping with your loved ones and your valuables, so beware, keep a close eye on your family and lock "everything" up at night. One of the bicycles was located before we left by local law enforcement in a nearby transient camp, we were lucky.
Now for the park itself, it has been taken over by the Marina which from what I could gather was attempting to make much needed improvements. My issues are related to customer service or lack of. First, it is advertised on their website cable is available, which there is a cable to hook up to so its not a complete lie but in order to get the service you will need to go down to the local cable establishment and rent a box. I believe this to be a form of false advertisement on the Parks side. When asked about a possible discount as a result of the service not being provided as advertised we were told "no".
When booking a reservation a member of our family was told they needed to provide a photo of their RV because it was more then 10 years old, yet when arriving at the park we observed the park was approximately half full of RV's which were very old and dilapidated, from the looks of the RV's and the "junk" around them they appeared to be owned by long term renters. When asking about this I was told they were grandfathered in when the Marina took over ownership. This does not make sense to me, either you have a standard that applies to all patrons or you don't.
We were advised the electricity would be off for a period of time on one day (a few hours at least). When asked about a possible discount because a service which was not going to be provided as advertised we were told "no". Some rent RV's and are charged a rate for use of the generator, it would have been a good gesture by the staff to compensate the patrons for this inconvenience as well as added cost for some, and it would have been the right thing to do.
And finally, while not good business practices I can accept most of the above mentioned. But DO NOT LIE to me!! Our family was in Crescent City for a very important and emotional get together. In efforts to place the all of the family together in the RV park I had asked the management if they might contact another patron which had reserved a spot located in the middle of our group and ask if they would be interested in trading spots. I felt it would not hurt to ask and no problem if they did not want to. Several family members made a call to the park management inquiring about this and each time we were told the patron which rented this spot will not return their calls. When we arrived we were told by the management they still had not heard back from the renters and to take the spot anyhow. Unbeknownst to all of us, the other renters were our family members as well. When they arrived I spoke with them about this, stating we did not know it was them that had rented the spot and the management here had made several calls to them regarding our request to switch. After speaking with our family we were able to determine the RV park staff had not made one single phone call to them regarding this issue and in fact when they arrived to the park the management had lied to them as well, stating the reason they could not be placed in the original spot they had rented was because there were electrical issues in it....hmmm I stayed in that spot for a week and the only electrical issue I had was the park shutting it off for upgrades, and it wasn't just that spot that was shut off, it was the entire park.
I will only add that when the harbor master was approached about the poor management her reaction was reflective of what we had been experiencing our entire stay. So no use to bring issues to anyone, they don't care. I find this interesting as it appears to be a struggling economy in this small city and I would think business owners would do all they could to keep customers returning. Well I doubt this family will be back.
Oh yes, I gave one star because you have to give at least one
