The staff was very polite. I was told our extra vehicle would be behind us, but instead they put it in overflow. Not a negative, but a head scratcher. The showers were not clean, they had low water pressure and the nozzles were not working 100%. The ?free? laundry was a joke. There are 2 (large) washers for guests from 9-5 last load at 3. With no seating inside- people left their items making a huge back up. makes you feel like a jerk when you need to do a second load, and make others wait longer. they seem cater to their ?glamper? side vs standard RVers.