bomber

1 Review
1 State Visited

Recent Reviews


1

Poor refund policy

3/14/12 This RV Park took my reservation, my CC number, then charged my account for the full two days as a deposit after it was implied to me on the phone that a minimum deposit would be charged. I should have asked how much! When I had to cancel because of bad travel weather in California -- called them 36 hours in advance -- the first person I spoke with told me their policy was No Refunds for any reason. When I asked for the manager, a man named Dale told me they will keep the money because they had turned people away since I had reserved the site. When I pointed out he would get double money if he later rented the site, then Dale said he would refund my money if they were able to rent the space for the two nights I had reserved. I wont be holding my breath for my refund. The main problem with all this is that no one told me these policies when I made the reservation.

This resort may be 5 star for facilities, but their courtesy rating is zero for RVers who are unavoidably delayed through no fault of their own. I anticipate losing $90 on this deal -- so watch out when you do business with these folks.

Date of Stay:
 March, 2012
Rate Paid:
 $45.00