noydb

1 Review
1 State Visited

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1

Horrible human being and a terrible way to gain customers

Yesterdays RV requires a full deposit for your stay at their campsite. I felt a little nervous about this but wanted to do something nice with the family/kids and decided on the Oswego festival, everything was booking fast so I thought I'd try a new place, Yesterdays RV. We mailed our money order for the full amount of almost $200.00 in the beginning of June for a late July trip. The week of our trip, my wife was struck with heatstroke and ended up in the hospital, the doctors could not figure out what was going on, she couldn't breathe due to pleurisy and had lost control of her bladder when it hit her. I contacted Yesterdays RV immediately which was about 2 days prior to our scheduled trip and told them of our situation and that the doctors did not want my wife traveling. Instead of having some human compassion for this terrible situation that we were facing at home and trying to work with us, it was clear that Laurie had an 'oh well' attitude stating that she could've rented the cottage and we would likely not receive our deposit back. Me, my wife, and our children were already devastated that we couldn't go, we had been planning this trip for 2 months. I explained to Laurie that I wasn't looking for the whole deposit, I understand she is running a business, but to work with us and even send something back, even half would've been feasible, she never called us, we contacted her again, she claimed she could not rent the cottage and we would receive nothing back. We had never been there, we will never make reservations there again and we tell everyone that we come across not to go to Yesterdays RV. Thanks to Yesterdays RV we will never trust any place that requires a full deposit for this very reason - life happens and good business recognizes this. Only the lowest of the low human beings would require a full deposit down and then stiff their customers completely if something terrible happened to them. Our experience with Yesterdays RV was very disappointing, to say the least.

Date of Stay:
 August, 2011