vishal2280

Park Owner
Home Base: 
Type of RV: 

Managed Parks


412 North Main Street
Andrews, TX 79714

Reviews of Hillcrest Motel & Rv Campground


jessica e.
1 review
1

They hung up on me 4 times

My husband was driving for 10 hours and called earlier today and they said they would have a spot open for him so when he was an hour away I called them to make sure they had the spot reserved. I called to make sure everything was ready and he hung up on me 4 times. He could not be understood and it was very hard to even get him to stop talking enough to say a word. I am so upset that my husband had to wait until I found another RV park from 6 hours away because he did not have service and was stuck on the side of the road.

What a jerk!!!!

Date of Stay:
 August, 2018

Trvlr
1 review
1

High Price, Low Quality, Theft

I rented an RV Camper at a weekly rate of $367. In 3 1/2 years of traveling with my job, I have never paid so much for such low standards. The camper was so dirty that my first day there, I spent 3 hours with Clorox wipes and Lysol spray cleaning the RV just so I could convince myself that I could be comfortable staying in it. That evening I made a trip to Odessa to go to Wal-Mart. Upon my return I noticed that Housekeeping had come in and emptied the trash, provided fresh towels, and an item of my personal property had been stolen. I reported the theft to Marla, the on-site manager. That night I packed my stuff up and left. I called Marla the next day and asked for a refund for the remainder of the week that I had already paid for. She claimed to not have the authority to refund my money and said she would have the owner call me. I have not received a call from the owner. WARNING!! STAY HERE AT YOUR OWN RISK!! I will be posting this review on EVERY motel and RV site I can find. One last note... I notice that Marla refuted another negative review, on one site, by saying that the tenant had been evicted... I want to assure you that I left on my own accord and will never return. If by some miracle, they decide to refund my money for the nights I did not stay, then I will make note of it in another review, otherwise I will consider them all to be thieves for keeping my money.

Date of Stay:
 April, 2011