New manager/owner doesn't care

This was a fun little campground with 2 GREAT managers in the past 11 years. Unfortunately the new manager (who said she owns it) doesn't have many people skills. Made reservations over 2 months before arrival, only for her to allow someone else to have the site we requested. So why make reservations? They don't mean anything. We will be looking for a new home park next year for our Coast to Coast membership. I'm sure their attitude will be . . . DON'T CARE!