tracy7301

1 Review
1 State Visited

Recent Reviews


1

Good old boy club or just a BAD park and service!

Extremely disappointed to say the least!!! On June 27th I reserved a Full hook-up spot for 2 days to include water, electric & sewer at sight. We paid in advance and when we realized we would only need the spot for 1 day, I promptly called. I also received an email stating I was good to go for spot 4 which was a full hook-up. Upon arriving I was informed that I was at spot 15. At that time I remembered the website stating only spots 1-9 for full hook-ups. So I asked and the answer I got was… we had someone call who needed a spot with sewer for 3 days and since you only needed it for 1 we moved you to spot 15 which have water and electric but not sewer. My reply was so you gave my RESERVED spot away without informing me and all she could say was sorry here is your $5 back for the difference in the process of the spots. So my guess is this place is more out for their $$ as opposed to customer satisfaction and the possibility of repeat business or maybe it was part of a “good old boy club” I don’t know. But in my eyes a reservation is a reservation and should not be changed without contacting the customer.

Another issue we had is that we pull a 39.5 ft fifth wheel, not exactly a small rig. Although the spot we were given had enough room for us the turns leaving to get out of the park were horrible. We had to drive our truck off the road into the bushes thus scratching our trailer (due to the many overhanging trees and branches) as well as scratching the side of our truck because of having to go off the road just to make the turn and almost hitting a tree by 3 inches all because the lanes that go around their park are made for smaller rigs. Much TOO tight for large rigs! I told one of the owners that I would not recommend putting such a large trailer in the second row due to the issues we had and he shrugged his shoulders and said oh… So if you value your truck, rig and customer service I would not recommend this place!

Date of Stay:
 July, 2012
Rate Paid:
 $35.00