Tommy called us the day we were suppose to arrive to let us know that there was an issue with our spot. However if we would work with them they would work with us. They wanted to place in a space that was not the best but, in two days move us to a upgraded spot at no extra charge. When I explained we were going to be a day late anyhow he said no problem they would credit us for that day.
As it turned out the day we arrived they had a better spot open up and we could move there and he would still honor the move to a upgraded spot. We ended up just staying in the first spot because we did not want to move just because of the hassle of moving.
We have arrived at other places without match as a warning to find out we got moved to a crap spot , so the fact we got a phone call means everything.
I might note the only thing bad about the first spot they were moving us to was it was smaller and a little tougher to level out from what I could see, so not really that bad!
We would stay here again no problem, close to stuff and very nice crew working here.