I called last week to reserve a rv spot as I would be working on the area .. 4 days later I called to cancel as my plans had changed. Carolyn said I would be charged $10 for canceling (3 weeks early) she was very rude when I informed her that when I spoke to her and asked about charges she assured me they would not charge me and that she didn't inform me of this.. Her reply was "well it's online" she was very rude and hung up on me . Lesson learned.
PS it's not the $10, it's the principle.