Ashley D

1 Review
1 State Visited

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1

DO NOT VISIT, TERRIBLE

We booked a month stay (a month in advance) and Drove 20 hours. Finally checked in and the clerk was one of the rudest hotel clerks I have ever met. I ended up refusing to deal with her or pay until the manager came intervened.

THE WIFI DOES NOT WORK, so if you are counting on that, don’t bother. When asked if it was going to be fixed soon I was advised by the clerk that it "wasn't her problem". They also don't take Good Sam even though the original clerk making my reservation advised they did..Again met with "that not my problem".

I didn’t get the spot I had reserved but was advised to “drive around until you find an empty spot”. Found several and they were all mysteriously taken. They also don’t have the “fantastic” game room their website boasted which was even missing the pool table shown on the site!

But it gets better.

They charged my bank card (the one linked to my CHECKING ACCOUNT) 3 times for a one month stay, then LIED ABOUT IT UNTIL I SHOWED THEM MY BANKING APP ON MY PHONE to the hefty sum of being over $850 dollars. I was assured that this was going to be taken care of, as of today I still have not received my funds.

The entire attitude of the staff, managers included were the rudest I have even encountered & we have been full time RV’s for over a year now. I did not even receive an apology for all of the trouble we went through! Their attitude was of complete disinterest.

The RV Park itself is very clean but it is also completely barren; just concrete, grass and trees, NO shade and the sites are VERY close together.

We finally became fed up with the treatment (and battling over the overcharges) and left after two days. If you want a great RV park near the casino go a few miles down 77 to Red River RV Park. Great service and beautiful scenery.

Date of Stay:
 June, 2013
Rate Paid:
 $25.00