rckmtn

1 Review
1 State Visited

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2

Less than adequate for CTC

We booked this thru Coast to Coast and were sorely disappointed. The fiasco started with rude employees and continued on from there. We were running late and the wife called and we were told that if you arrive by 9;30 you will be able to get in. We got here at 9:15 and the desk clerk wouldn't allow us to check in. He started talking about "you people" (CTC) bother our members when you try to set up after 9:00. If we had been told this earlier we would have stopped somwhere earlier in the evening andchecked in the next day.
We were allowed to dry camp in the parking lot and checked in the next morning. The only reason we stayed was that we had rented (prepaid) a condo for the kids. The campground is not up to CTC standards as only the poorer sites are rented out to non blue green members.
The resort does have older but nice pools and the location is fairly good however our reception put a dampner on the trip. I called CTC and lodged a complaint with customer service and a campground representative did contact me. She offered a site of my choice but as I was already set up we decided to stay where we were.

Date of Stay:
 July, 2012
Rate Paid:
 $6.00