Grounds/facilities are nice but YOU SHOULD KNOW if you have any issues, the manager and owners do not appear interested in retaining customers. We stayed there for a weekend recently with another couple in a site nearby. Found the manager (blonde female) a little off-putting at check in but didn't worry about it. When we checked out we let her know our site was flooded from the sprinklers that morning and we were upset that despite paying good money, we had to dump our holding tanks and deal with cords, hoses, etc., while wading through a couple inches of water. She offered 5% off our bill and refused to give us the name of anyone above her to contact. Ultimately, one of the owners came to our site prior to our departure. He confirmed a 5% discount for our experience was the most they would do (equating to $7). We told him to keep the money and asked shouldn't he be concerned about us spreading the word about this place to our friends. At that point he said "maybe we don't want your friends around here" (our friends are law enforcement, veterans, etc.) Anyway, my husband and I travel a lot and are accustomed to some level of customer service. We don't seek handouts or expect something for nothing. It was just pathetic after a fun weekend with friends that this place had no concern about our experience or whether the service they provide would prompt us to return.
